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#pounditThursday, April 25, 2024

Utah Jazz App Mistakenly Tells Fans They Won Free Tickets

A major blunder by the Utah Jazz has left some of its fans angry. According to the Deseret News, all fans who entered a mobile app drawing for free tickets to the Jazz-Mavericks game last Thursday received a notification telling them they had won. The problem is that message was sent in error and only a certain number of the fans received the tickets.

Apparently a technical malfunction by the third-party company that runs the app caused the error. The Jazz are trying to make it up to fans by offering them two tickets to a Salt Lake Bees minor league baseball game in April or May. They’re also automatically entered into a drawing for tickets to a Jazz game next week.

Understandably, that resolution didn’t sit well with some fans.

“Big let down after hearing I didn’t actually get the Jazz tickets,” fan @sput_nick wrote on Twitter. “Bees tickets just aren’t the same.”

The Jazz posted a note on the team website to explain the situation (click twice to enlarge):

Thanks to I am a GM for sharing the story

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